Trueside Church is committed to protecting your privacy. This explains how we collect, use, disclose, and safeguard your information.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. This policy applies when you visit our website, use our mobile app, and interact with our ministry.
Information you provide directly — contact information (name, email, phone, mailing address), communication preferences, prayer requests and pastoral care information, giving and donation information, event registration and RSVP details, volunteer and service information, Life Group participation, feedback, surveys, testimonies, and anything else you choose to share.
Information collected automatically — device information (type, operating system, browser), usage data (pages visited, time spent, links clicked), IP address and location, cookies and similar technologies, and referral sources.
Information from third parties — payment processors, email service providers, analytics services, event registration platforms, and social media platforms (if you connect your account).
We will not sell or rent your personal data, send unsolicited marketing about unrelated products, or use your information for any illegal or unauthorized purpose.
We do not sell your personal information. We may share information in limited circumstances: with trusted service providers bound by confidentiality agreements; with authorized volunteer and group leaders on a need-to-know basis; with payment processors to complete transactions; when required by law, court order, or to protect community safety; and as aggregated, anonymized data for ministry reporting.
We implement reasonable security measures including secure HTTPS encryption, password protection on internal systems, limited need-to-know access, regular security reviews, and secure donation and payment processing.
However, no method of transmission or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
To exercise any of these rights, contact us at privacy@truesidechurch.com or [phone].
Our website uses cookies to remember your preferences, understand how you use our site, improve your experience, and track analytics. You can control cookies through your browser settings; disabling them may affect your experience. We use Google Analytics to understand site usage — you can opt out via the Google Analytics opt-out tool.
Our website and services are not directed to children under 13, and we do not knowingly collect their personal information. If we become aware we've collected such information, we will delete it promptly. Parents: if you believe your child has provided us information, contact us immediately at [email].
Our website may link to third-party websites (social media, donation platforms, etc.). We are not responsible for their privacy practices — please review their policies before sharing information.
Even if you opt out of marketing, we may still send essential information about services, events, or your account.
We retain your information as long as necessary to provide our services, as required by law, and while you remain engaged with our ministry. You can request deletion at any time, with some exceptions for legal or financial records.
If you access our site from outside the United States, your information may be transferred to and processed in the United States. By using our services, you consent to this transfer.
We may update this policy from time to time. We'll notify you of significant changes by updating the "Last Updated" date and posting the new policy. Your continued use of our services after changes indicates acceptance of the updated policy.
Questions, concerns, or requests regarding this policy? Contact Trueside Church, [Address] — privacy@truesidechurch.com · [Phone]. We're committed to addressing your privacy concerns and will respond within [X] business days.
California residents: you have additional rights under the California Consumer Privacy Act (CCPA) — contact us for details. European users: additional GDPR protections may apply — contact us for our GDPR-specific privacy notice.
Thank you for trusting Trueside Church with your information. Your privacy matters to us.
If anything here is unclear, reach out — we're glad to walk through it with you.